Inexcusable

The Army said Wednesday that 7,000 family members of soldiers killed in the Iraq or Afghan wars mistakenly were sent letters addressing them as "John Doe." Army Chief of Staff Gen. George W. Casey, Jr., was sending a personal letter to all the families who received the improperly addressed letters as the result of a printing error, the Army said.

The 7,000 original letters were sent late last month to inform survivors about private organizations that offer gifts, programs and other assistance to families that have lost soldiers in Iraq or other countries where they are deployed for the war on terrorism.

It was sent from the U.S. Army Human Resources Command's Casualty and Mortuary Affairs Center in Alexandria, Va., which issued a formal apology Wednesday.

The letters, which were printed by a contractor, were to have been automatically addressed with the specific names and addresses of survivors said Paul Boyce, an Army spokesman. Instead, they contained the placeholder greeting — "Dear John Doe."

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